Life at Ably Soft is packed with opportunities to learn and grow. We do our best to make this journey fun and rewarding for our employees. We always encourage them to take on exciting challenges and play a part in building a better future together. We welcome new ideas and dare to try new things. Our employees get the opportunity to shape careers that are right for them.
We strongly believe that learning is an ongoing process. We continuously make efforts to upskill our employees by providing the right coaching with the help of personalized and flexible training programs.
Our training enables our employees to grow not only professionally, but personally. With training programs based on the latest technology, we flip the traditional learning methods and give our employees a chance to learn through collaboration.
All work and no play hinders innovation and invention. Fun is a major part of Ably Soft’s culture. We believe in creating a sense of accomplishment within our teams. We value our employee’s contributions and hard work and we celebrate not just business gains but individual achievements too.
Hence, we organize quarterly parties, team lunches, trips, company events, sports tournaments, and festive and cultural celebrations to keep the spirit high of our employees. In addition to that, the Friday Fun activities help break the monotony of work.
A proven way to increase the productivity and efficiency of employees is to take care of their wellness. And, dancing has research-proven physical and mental health benefits. We, at Ably Soft, encourage our employees to participate in dance sessions to freshen up their minds and learn new skills.
Ably Soft offers dance classes where people not only rejuvenate but demonstrate their talents as well. We have dance instructors teaching various dance forms to our employees ranging from Bangra and Salsa to Hip-Hop and Bollywood.
Ably Soft is very well aware of the importance of sports and games in team building. Playing sports together fosters strong social bonds among employees. Close connections with coworkers help them operate as a single unit with fewer discrepancies, resulting in an overall productive workplace.
We have a dedicated gaming zone where our employees can play table tennis or badminton to relieve stress and rejuvenate. For mindfulness, they can play a game of chess or board games. This helps employees in team bonding and improving interpersonal relationships.
As it is said, a healthy mind resides in a healthy body. We, at Ably Soft, genuinely care about the physical and mental well-being of our employees and are committed to keeping them healthy and fit. We regularly organize health screenings, COVID vaccination drives, dental checkups, menstrual health sessions, and other wellness activities for our employees.
With our strong commitment to equality in the workplace, we offer maternity and paternity leaves. We are committed to support working parents and offer flexible leave policies for recovery.
We, at Ably Soft, provide an inspiring environment, unceasing growth opportunities, and work-life balance. We strongly believe that we can achieve business efficiency only through our people and their expertise in cutting-edge technologies.
Furthermore, we strive to offer not just a job but a new career avenue that is connected to our business in a way that our employees develop their full potential while maximizing the company’s growth. We combine the unique strengths of all kinds of innovators to create an environment where everyone can thrive, grow, and make an impact.
Ably Soft specializes in delivering paramount web design and development solutions. With an expert team of over 150+ web professionals and clientele in more than 50 countries, we invest in cultivating diverse talents and rendering an enriching experience. Our flagship award- winning product Yo!Kart has been a huge success. Our cutting-edge eCommerce enabled and database driven platforms have garnered immense recognition. We are one of the fastest- growing IT companies in the region with prowess in delivering innovative eCommerce solutions. Pursuing a holistic approach, we focus on supporting an employee-driven work environment.
ISO 9001:2015 Certified Company
NASSCOM Member
Job Description/KRAs:
● Ensure the delivery to all projects is smooth through the QC phase.
● Handles multiple projects simultaneously, learns new applications quickly, and tests on a variety of platforms.
● Ability to follow instructions accurately to conduct tests that ensure the application/system performs properly according to design/end-user specifications and requirements on all projects.
● Execute performance testing, security testing, and reliability testing.
● Review requirements specification & technical document to provide timely & meaningful feedback.
● Executes complex test cases and interprets/analyzes results to report, communicate and work through issues with software engineers.
● Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
● Collaborates with the project team to achieve quality objectives writing clear & concise test cases.
● Add to our company’s performance and scalability testing efforts.
● Ability to follow instructions accurately to conduct tests that ensure the application/system performs properly according to design/end-user specifications and requirements on all projects.
Candidate Profile:
● Candidates should have worked on the same or similar profile in a web/mobile solutions development company.
● Candidates should be an expert in Functional, Usability, and Reliability.
● Knowledge of security testing is an advantage.
● Knowledge of Automation (Selenium) testing is an advantage.
● Assist in preparing Test Summary and Assessment Reports.
● Candidates should have excellent communication/presentation skills.
● Should be having experience of coordinating with different team leaders/ project stakeholders to prepare test plans, test cases, and other supporting documents.
● Self- motivated with a positive and professional approach to management.
● SDLC and Agile methodology knowledge.
● Knowledge about Bug tracking tools.
● Clearly communicates testing and project status.
● Strong team player and a positive attitude
● Must know different types of testing, approaches, and tools.
● Keep updated about the latest updates on the web and mobile testing techniques.
Required Experience:
● Fresher to 1 year
● E-commerce, Online Market Places, Mobile Applications, CMS, Open Source Scripts, Social
networking portals, On Demand Service Portals.
● Number of Openings :
○ 2 positions – Fresher (with QC/QA training)
○ 1 Position – 6 months – 1 year
Qualifications:
● B. Tech, BCA, B. Sc (IT), M. Tech, MCA or M. Sc (IT).
● Foreign Language will be considered as a plus point.
● Excellent technical abilities, strong communication skills, and effective project management
abilities.
Skills required:
Preferred Industry Web Solutions: E-commerce, Online Market Places, Mobile Applications, CMS, Open Source Scripts, Social networking portals, On Demand Service Portals.
Salary, Location, Working Days:
● No bar for deserving candidates
● Mohali, Punjab
● 5 Days Working
Ably Soft specializes in delivering paramount web design and development solutions. With an expert team of over 150+ web professionals and clientele in more than 50 countries, we invest in cultivating diverse talents and rendering an enriching experience. Our flagship award- winning product Yo!Kart has been a huge success. Our cutting-edge eCommerce enabled and database driven platforms have garnered immense recognition. We are one of the fastest- growing IT companies in the region with prowess in delivering innovative eCommerce solutions. Pursuing a holistic approach, we focus on supporting an employee-driven work environment.
ISO 9001:2015 Certified Company
NASSCOM Member
Candidate Profile:
Candidate must have a background in software development, academically and/or professionally.
Experience in native iOS development.
Proficient in Swift and Objective-C.
Experience with IOS frameworks such as Core Data, Core Animation, etc.
Familiarity with RESTful APIs to connect IOS applications to back-end services.
Experience with performance and memory tuning.
Excellent knowledge of GPS usage on iOS platform and battery conservation strategies.
Excellent understanding of working with REST Web Services.
Familiarity with push notifications, cloud messaging, and APIs
Understanding of code versioning tools (e.g., Git).
Experience in publishing apps on the App Store.
Good understanding ofsoftware development life cycle.
Willingnessto work hard to achieve company’s commitments.
Good communication skills, good team player and committed to organization.
Understanding Apple’s design principles and interface guidelines.
KRAs:
Design and build advanced applications for the iOS platform
Implement new technology and maximize development efficiency
Collaborate with cross-functional teams to define, design, and ship new features
Work on bug fixing and improving application performance.
Self-motivated and ability to work without detailed instructions
Translate designs and wire-frames into high quality code
Implement new technology and maximize development efficiency
Adept at writing code that is readable and speaks of quality thinking
Project Planning
PP – Pre Sales Stage
• Provide support/guidance/training to the Pre-sales team and Business Analysts team to ensure the client’s
requirements properly understood and replied with appropriate information and professionalism.
• Provide time/cost estimates to Pre-sales/BA team
• Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans.
PP – Post Sales Stage
• Collaborate with Project Planning Team to ensure the scope of project is complete and well documented.
• Project Plan must be agreed to and approved by the Lead Programmer.
• Must share the Possible Use Cases with Project Planning Team to ensure these are handled at the project Execution and Testing stage.
Project Execution/Management
• Clearly and regularly communicate with management and technical support colleagues.
• Responsible for reporting/ timely delivery and keep updates to all stake holders mainly when an obstacle faced.
• Make sure that work done (progress done) on current project is clear and can be evaluated any time.
• Lead project success at all stages. Test and maintain software products to ensure strong functionality and optimization.
Self-Improvement + Knowledge Sharing + Team Training
• Should be glad/readily available to provide inputs/help/support to their own and other departments as and when needed (subject to availability) for the interest of organization.
• Keep himself/herself updated about the latest best practices related to their Job Responsibilities
• Acquire new skills and knowledge which are in sync with company future plans and or your upcoming project requirements.
Team Management/Leading
• Act as an example to the team as someone who follows Rules/Practices set by the organization the closest possible way.
• Will evaluate and provide feedback for junior team members about technical competence as well as other areas like behavioral, punctuality, responsibility etc.
Others (Administrative and Disciplinary)
• Make sure that the Software Programmers are posting their time in a descriptive and a timely manner.
Required Experience:
2 to 3 Years
Ecommerce, Online Market Places,Mobile Applications, CMS, Open Source Scripts, Social networking portals, On Demand Service Portals.
Qualifications/ Preferred Industry Web Solutions:
B. Tech, BCA, B. Sc (IT), M. Tech, MCA or M. Sc (IT) Candidates.
Foreign Language will be considered as a plus point.
Ecommerce, Online Market Places, Mobile Applications, CMS, Open Source Scripts, Social networking portals, On Demand Service Portals.
Location and Working Days:
Ably Soft Pvt. Ltd. Plot- ITC3, Sector-67, Mohali, Punjab
5 Days Working
Mohali, Work from office
Ably Soft specializes in delivering paramount web design and development solutions. With an expert team of over 150+ web professionals and clientele in more than 50 countries, we invest in cultivating diverse talents and rendering an enriching experience. Our flagship award- winning product Yo!Kart has been a huge success. Our cutting-edge eCommerce enabled and database driven platforms have garnered immense recognition. We are one of the fastest- growing IT companies in the region with prowess in delivering innovative eCommerce solutions. Pursuing a holistic approach, we focus on supporting an employee-driven work environment.
ISO 9001:2015 Certified Company
NASSCOM Member
Candidate Profile:
● Self-motivation is essential and should demonstrate a commitment to the highest quality standards.
● The candidate should have excellent communication/presentation skills.
● Strong team player and a positive attitude.
● Sincere with a positive and professional approach towards management.
● Must have a pleasant and soft-spoken personality.
● Should be an energetic, enthusiastic, and creative person.
Job Description/Key Responsibilities:
Technical:
● Designing, developing, testing, maintaining, and deploying Hybrid Apps in the Flutter framework and Dart language.
● Developing user interface components and implementing them by following well-known Flutter / Dart workflows and practices.
● Experience building and deploying cross-platform apps for iOS and Android.
● Communicating with product and engineering leads to implement business and project objectives.
● Familiarity with state management (Provider, Bloc, Riverpod, etc.)
● Build a codebase using Dart for one product feature.
● Document and run tests to enhance product performance.
● Understanding of the Agile Software Development Life Cycle and been exposed to Scrum projects.
● Knowledge of Dart programming language, Rest APIs and integration of various APIs from third parties.
● Comfortable using test cases for debugging code, enhancing performance and reliability
● Able to design pixel-perfect designs, like wireframe or in-vision, and adaptable to all devices.
● Able to manage a single layout for both phones and tablets with both orientations.
● In hand experience with push notifications, like managing different tokens.
● Must be aware of the localization of the app in different languages, like RTL or LTR semantics changes.
● Integration of a payment gateway.
● Device locations, Map and multi-threading Async tasks etc.
● Understanding of modern UI/UX design principles
● Experience with offline storage, threading, and performance techniques.
● Knowledge of the open-source tools and the libraries available for common tasks like Gradle/YAML files.
● Ability to understand business requirements and translate them into technical requirements.
● Proficient understanding of code versioning tools, such as Git.
● Familiarity with continuous integration.
Other Technical Skill-Sets
● Maintain standards of software quality by establishing good coding/code commenting practices and code/files management habits. Take care of standards in the projects they are involved in.
● Should be self-organized and make sure that the project team members (software programmer/associate developer) are self-organized.
● Make sure to commit only to what he/she can deliver.
● Make sure to provide current/required status reports.
● All the Suggestions/Guidelines/Instructions should be followed which is provided by the Team Lead.
● Implement new technology and maximize development efficiency
● Collaborate with cross-functional teams to define, design, and ship new features
● Work on bug fixing and improving application performance.
● Translate designs and wireframes into high-quality code.
● Adept at writing code that is readable and speaks of quality thinking.
● Able to work on existing products.
Project Planning
PP – Pre-Sales Stage
● Provide support/guidance/training to the Pre-sales team and Business Analysts team to ensure the client’s requirements are properly understood and replied with appropriate information and professionalism.
● Provide time/cost estimates to Pre-sales/BA team
● Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans.
PP – Post Sales Stage
● Collaborate with the Project Planning Team to ensure the scope of the project is complete and well documented.
● Project Plan must be agreed to and approved by the lead programmer.
● Must share the possible use cases with the Project Planning Team to ensure these are handled at the project execution and testing stage.
Project Execution/Management
● Clearly and regularly communicate with management and technical support colleagues.
● Responsible for reporting/timely delivery and keeping updates to all stakeholders, mainly when an obstacle is faced. ∙ Make sure that the work done (progress done) on the current project is clear and can be evaluated anytime.
● Lead project success at all stages. Test and maintain software products to ensure strong functionality and optimization.
Self-Improvement +Knowledge Sharing + Team Training
● Should be glad/readily available to provide inputs/help/support to their own and other departments as and when needed (subject to availability) for the interest of the organization.
● Keep himself/herself updated about the latest best practices related to their Job Responsibilities
● Acquire new skills and knowledge that are in sync with the company’s future plans and or your upcoming project requirements.
Team Management/Leading
● Act as an example to the team as someone who follows the Rules/Practices set by the organization in the closest possible way.
● Will evaluate and provide feedback for junior team members about technical competence as well as other areas like behavioural, punctuality, responsibility etc.
Others (Administrative and Disciplinary)
● Make sure that the Software Programmers are posting their time in a descriptive and timely manner.
Required Experience:
● 2 – 3 Years
Qualifications:
● B. Tech, BCA, B. Sc (IT), M. Tech, MCA or M. Sc (IT) Candidates.
● Foreign Language will be considered as a plus point.
Location, Salary and Working Days:
● Mohali, Punjab
● No bar for deserving candidates
● Working hours: 9 Hours minimum
Ably Soft specializes in delivering paramount web design and development solutions. With an expert team of over 150+ web professionals and clientele in more than 50 countries, we invest in cultivating diverse talents and rendering an enriching experience. Our flagship award- winning product Yo!Kart has been a huge success. Our cutting-edge eCommerce enabled and database driven platforms have garnered immense recognition. We are one of the fastest- growing IT companies in the region with prowess in delivering innovative eCommerce solutions. Pursuing a holistic approach, we focus on supporting an employee-driven work environment.
ISO 9001:2015 Certified Company
NASSCOM Member
Candidate Profile:
● Self-motivation is essential and should demonstrate a commitment to the highest quality standards.
● The candidate should have excellent communication/presentation skills.
● Strong team player and a positive attitude.
● Sincere with a positive and professional approach towards management.
● Must have a pleasant and soft-spoken personality.
● Should be an energetic, enthusiastic, and creative person.
Job Description/Key Responsibilities:
Technical:
● Strong proficiency in Java. Must have a good understanding of the latest version of Kotlin and how to migrate from Java to Kotlin and further develop the project.
● Good understanding of software development life cycle especially Agile/sprints methodology
● Good understanding of Design patterns like MVVM & MVP and modern UI/UX design principles
● Experience with background tasks, services, and multi-threading.
● Good understanding of Jetpack components.
● Good understanding of Android Navigation Controller.
● Sound knowledge on software development tools like, Android studio, Instruments, Android Developer/Play Store account, package management, etc
● Must be aware of communicating with the Server with Api’s like REST, SOAP , Able to manage the Debug, Production, and live environments.
● Able to design pixel-perfect designs, like wireframe or InVision, and adaptable to all devices.
● Able to manage a single layout for both phones and tablets with both orientations.
● In hand experience with push notifications, like managing different tokens.
● Must be aware of the localization of the app in different languages, like RTL or LTR semantic changes.
● Integration of a payment gateway.
● Device locations, Map, and multi-threading Async tasks, etc.
● Experience with offline storage, threading, and performance techniques.
● Knowledge of the open-source tools and the libraries available for common tasks, such like Gradle files.
● Ability to understand business requirements and translate them into technical requirements.
● Solid understanding of Android SDK, different versions of Android, and how to handle different screen sizes
● Proficient understanding of code versioning tools, such as Git.
● Familiarity with continuous integration.
Other Technical Skill-Sets
● Maintain standards of software quality by establishing good coding/code commenting practices and code/files management habits. Take care of standards in the projects they are involved in.
● Should be self-organized and make sure that the project team members (software programmer/associate developer) are self-organized.
● Make sure to commit only to what he/she can deliver.
● Make sure to provide current/required status reports.
● All the Suggestions/Guidelines/Instructions should be followed which is provided by the Team Lead.
● Implement new technology and maximize development efficiency
● Collaborate with cross-functional teams to define, design, and ship new features
● Work on bug fixing and improving application performance.
● Translate designs and wireframes into high-quality code.
● Adept at writing code that is readable and speaks of quality thinking.
● Able to work on existing products.
Project Planning
PP – Pre Sales Stage
● Provide support/guidance/training to the Pre-sales team and Business Analysts team to ensure the client’s requirements are properly understood and replied with appropriate information and professionalism.
● Provide time/cost estimates to Pre-Sales/BA team
● Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans.
PP – Post Sales Stage
● Collaborate with the Project Planning Team to ensure the scope of the project is complete and well documented.
● Project Plan must be agreed to and approved by the lead programmer.
● Must share the possible use cases with the Project Planning Team to ensure these are handled at the project execution and testing stage.
Project Execution/Management
● Clearly and regularly communicate with management and technical support colleagues.
● Responsible for reporting/timely delivery and keeping updates to all stakeholders, mainly when an obstacle is faced. ∙ Make sure that the work done (progress done) on the current project is clear and can be evaluated anytime.
● Lead project success at all stages. Test and maintain software products to ensure strong functionality and optimization.
Self-Improvement +Knowledge Sharing + Team Training
● Should be glad/readily available to provide inputs/help/support to their own and other departments as and when needed (subject to availability) for the interest of the organization.
● Keep himself/herself updated about the latest best practices related to their Job Responsibilities
● Acquire new skills and knowledge that are in sync with the company’s future plans and or your upcoming project requirements.
Team Management/Leading
● Act as an example to the team as someone who follows the Rules/Practices set by the organization in the closest possible way.
● Will evaluate and provide feedback for junior team members about technical competence as well as other areas like behavioural, punctuality, responsibility etc.
Others (Administrative and Disciplinary)
● Make sure that the Software Programmers are posting their time in a descriptive and timely manner.
Required Experience:
● 2 – 3 Years
Qualifications:
● B. Tech, BCA, B. Sc (IT), M. Tech, MCA or M. Sc (IT) Candidates.
● Foreign Language will be considered as a plus point.
Location, Salary and Working Days:
● Mohali, Punjab
● No bar for deserving candidates
● Working hours: 9 Hours minimum
Ably Soft specializes in delivering paramount web design and development solutions. With an expert team of over 150+ web professionals and clientele in more than 50 countries, we invest in cultivating diverse talents and rendering an enriching experience. Our flagship award- winning product Yo!Kart has been a huge success. Our cutting-edge eCommerce enabled and database driven platforms have garnered immense recognition. We are one of the fastest- growing IT companies in the region with prowess in delivering innovative eCommerce solutions. Pursuing a holistic approach, we focus on supporting an employee-driven work environment.
ISO 9001:2015 Certified Company
NASSCOM Member
Candidate Profile:
o Should have a background in software development, academically and / professionally.
o Should have experience in PHP with strong hand in Core PHP, MVC frameworks, Cake PHP, Codeigniter.
o Should be having good experience with MySQL database, Database Management and SQLQueries
o Must have a solid technical background with understanding and/or hands-on experience insoftware development and web technologies.
o Strong grasp in web development open source: CSS, XHTML, PHP5, MySql, JavaScript, jQuery.
o Understanding of open source projects like WordPress, Magento etc, will be considered as a plus point.
o Willingness to work hard to achieve a company’s commitments.
o Good knowledge of relational databases, version control tools and of developing web services.
o Passion for coding practices and a desire to develop new bold ideas.
o Self-starter with the ability to streamline functions and passion to learn and grow.
o Must possess excellent communication, presentation skills and be comfortable interacting with senior level management.
Job Description/KRAs:
Required Experience:
o Freshers+PHP training (Only) || Vacancies: 2-3
Qualifications:
o B.Tech, BCA, B. Sc (IT), M.Tech, MCA or M.Sc (IT)
o Foreign Language will be considered as a plus point.
Preferred Industry Web Solutions:
o Ecommerce, Online Marketplaces, Mobile Applications, CMS, Open Source Scripts, Social networking portals, On Demand Service Portals.
Job Location, Working Days:
o Mohali, Punjab
o Five days working and Declared Holidays.
Ably Soft specializes in delivering paramount web design and development solutions. With an expert team of over 150+ web professionals and clientele in more than 50 countries, we invest in cultivating diverse talents and rendering an enriching experience. Our flagship award- winning product Yo!Kart has been a huge success. Our cutting-edge eCommerce enabled and database driven platforms have garnered immense recognition. We are one of the fastest- growing IT companies in the region with prowess in delivering innovative eCommerce solutions. Pursuing a holistic approach, we focus on supporting an employee-driven work environment.
ISO 9001:2015 Certified Company
NASSCOM Member
Candidate Profile:
o Should have a background in software development, academically and / professionally.
o Should have experience in PHP with strong hand in Core PHP, MVC frameworks, Cake PHP, Codeigniter.
o Should be having good experience with MySQL database, Database Management and SQL Queries
o Must have a solid technical background with understanding and/or hands-on experience in software development and web technologies.
o Strong grasp in web development open source: CSS, XHTML, PHP5, MySql, JavaScript, jQuery.
o Understanding of open source projects like WordPress, Magento etc, will be considered as a plus point.
o Willingness to work hard to achieve a company’s commitments.
o Good knowledge of relational databases, version control tools and of developing web services.
o Passion for coding practices and a desire to develop new bold ideas.
o Self-starter with the ability to streamline functions and passion to learn and grow.
o Must possess excellent communication, presentation skills and be comfortable interacting with senior level management.
Job Description/KRAs:
Technical
o Maintain standards of software quality by establishing good coding/code commenting practices and code/files management habits.
o Should be self organised.
o Make sure to commit only what He/She can deliver.
o Make sure to deal with technical mentors in case of Database design and planning.
o Analyze and resolve software errors accurately on time and keep update to project lead developer and BA in concern.
o All the Suggestions/Guidelines/Instructions should be followed which are provided by their mentors.
Project Planning
PP – Pre Sales Stage
o Provide time/cost estimates to the Pre-sales/BA team when asked as per their best capabilities.
Project Execution/Management
o Recommend improvements to existing software programs as necessary.
o Responsible for proper reporting and keep updates to project mentor.
o Make sure that work done (progress done) on the current project is clear and can be evaluated any time.
o Develop software programs and applications passing through all stages. Maintain and improve the performance of existing software.
Self Improvement + Knowledge Sharing + Team Training
o Keep himself/herself updated about the latest best practices related to their Job Responsibilities.
o Acquire new skills and knowledge which are in sync with the company’s future plans and or your upcoming project requirements.
Others (Administrative and Disciplinary )
o Make sure that the Software Programmers are posting their time in a descriptive and a timely manner.
Required Experience:
o 4-5 Years of experienced candidates required
o Openings: 2
Qualifications:
o B.Tech, BCA, B. Sc (IT), M.Tech, MCA or M.Sc (IT)
o Foreign Language will be considered as a plus point.
Preferred Industry Web Solutions:
o Ecommerce, Online Marketplaces, Mobile Applications, CMS, Open Source Scripts, Social networking portals, On Demand Service Portals.
Job Location, Working Days:
o Mohali, Punjab
o Five days working and Declared Holidays.
Ably Soft specializes in delivering paramount web design and development solutions. With an expert team of over 150+ web professionals and clientele in more than 50 countries, we invest in cultivating diverse talents and rendering an enriching experience. Our flagship award- winning product Yo!Kart has been a huge success. Our cutting-edge eCommerce enabled and database driven platforms have garnered immense recognition. We are one of the fastest- growing IT companies in the region with prowess in delivering innovative eCommerce solutions. Pursuing a holistic approach, we focus on supporting an employee-driven work environment.
ISO 9001:2015 Certified Company
NASSCOM Member
Position and Role Summary:
An Associate: Account Management, is the person who is responsible for managing company’s long term relationships with its customers. He/She should have fluent written and verbal communication skills and should be an expert in Client communication, Product knowledge and Project Management. You also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
Candidate Profile:
We are looking for suitable candidates who have the following skills and experience:
You should be passionate about identifying and delivering right solutions to the clients within the agreed timelines and within the agreed budget.
You should have strong communication skills:
Account Management Experience or IT Sales Experience would be preferred
Ability to identify and deliver Client-Focused Solutions
Project Management Skills
Strategic thinking with ability to Manage Multiple Projects and Relationships Simultaneously
Good knowledge and/or interest in acquiring good knowledge about IT Industry/ecommerce Solutions/IT related terminology and client/server technical requirements.
Job Responsibilities:
Primary KRAs:
To create long-term, trusting relationships with our customers; ‘Associate: Account Management’ should answer client queries, coordinate with the team to deliver the project timely and within the agreed timelines, and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service, Product Development and Sales departments) to improve the entire customer experience.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Acting as a client advocate with a focus on improving the buyer experience.
Candidate would do Up Selling & Cross Selling activities on our existing projects.
Will take care of Retargeting of the lost leads.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Understand company product delivery installation project(s) [readymade solutions] scope, clearly articulate project goals, and deliver the projects within the agreed timelines.
Can clearly communicate with the client and record support related issues. Work with the technical team/project delivery mentor to provide a time bound resolution.
Propose solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.
Adhere to project delivery processes/policies/standards defined by project delivery department.
Lead/control harmonious coordination/communication efforts between various teams such as Development & QC.
Establish responsible deadlines and personal work plans and manages time effectively.
Perform user acceptance testing.
Identify & triage customer queries and understand concepts such as priority, severity,etc. before successful resolution.
Deliver Product/Project demos to clients.
Proactively carry out project support functions.
Generate innovative solutions by approaching problems with curiosity and open-mindedness, using existing information to its fullest potential.
Establish harmonious working relationships with team members.
Appreciate each team member’s contributions and values each individual member.
Take input from the mentor/supervisor and appropriately and accurately apply comments/feedback.
Actively apply feedback received to day-to-day work and strives to improve performance.
Handle post-sale requirements of clients. Document post sales requirements along with the help of project delivery mentor.
Can accurately document requirements by using various tools. Display keen interest in learning project documentation.
Secondary KRAs:
Your role is to collect/analyze/present data/trends, develop new business from existing clients and actively seek new sales/growth opportunities.
Collecting and analyzing data to learn more about clients’ behavior.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Prepare reports on account status, revenue generated, projects delivered; and share these reports with the concerned stakeholders.
Collaborate with sales team to identify and grow business opportunities.
Managing all the data/stats/reports in an organized manner and format which can be easily referred to in future.
Identifying industry trends
Required Experience:
0 – 1 Year
E-commerce, Online Market Places, Mobile Applications, CMS, Open Source Scripts, Social networking portals, On Demand Service Portals.
Qualifications:
B. Tech, BCA, B.Sc. (IT), M. Tech, MCA or M.Sc. (IT) Candidates with MBA Degree will be preferred.
Foreign Language will be considered as a plus point.
Preferred Industry Web Solutions:
Ecommerce, Online Market Places, Mobile Applications, CMS, Open Source Scripts, Social networking portals, On Demand Service Portals.
Location, Working Days:
Sec -67, Mohali, Punjab
Five Days Working
