A Canvas To Your Imagination

Life At Ably Soft

Life at Ably Soft is packed with opportunities to learn and grow. We do our best to make this journey fun and rewarding for our employees. We always encourage them to take on exciting challenges and play a part in building a better future together. We welcome new ideas and dare to try new things. Our employees get the opportunity to shape careers that are right for them.

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Ably Soft - Learning and Development
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Ably Soft - Learning and Development 1
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Ably Soft - Learning and Development 2

Learning and Development

We strongly believe that learning is an ongoing process. We continuously make efforts to upskill our employees by providing the right coaching with the help of personalized and flexible training programs.

Our training enables our employees to grow not only professionally, but personally. With training programs based on the latest technology, we flip the traditional learning methods and give our employees a chance to learn through collaboration.

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Festive and Cultural Celebrations
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Festive Celebrations
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Cultural Celebrations

Parties and Celebrations

All work and no play hinders innovation and invention. Fun is a major part of Ably Soft's culture. We believe in creating a sense of accomplishment within our teams. We value our employee's contributions and hard work and we celebrate not just business gains but individual achievements too.

Hence, we organize quarterly parties, team lunches, trips, company events, sports tournaments, and festive and cultural celebrations to keep the spirit high of our employees. In addition to that, the Friday Fun activities help break the monotony of work.

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Dance - Physical and Mental Health Benefits
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Dance - Physical and Mental Health Benefits 1
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Our employees to participate in dance sessions
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Dance - Freshen up their minds
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Ably Soft Offers Dance Classes

Dance Sessions

A proven way to increase the productivity and efficiency of employees is to take care of their wellness. And, dancing has research-proven physical and mental health benefits. We, at Ably Soft, encourage our employees to participate in dance sessions to freshen up their minds and learn new skills.

Ably Soft offers dance classes where people not only rejuvenate but demonstrate their talents as well. We have dance instructors teaching various dance forms to our employees ranging from Bangra and Salsa to Hip-Hop and Bollywood.

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Fun Zone - sports and games in team building
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Fun Zone - sports and games in team building 1
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Fun Zone - sports and games in team building 3

Fun Zone

Ably Soft is very well aware of the importance of sports and games in team building. Playing sports together fosters strong social bonds among employees. Close connections with coworkers help them operate as a single unit with fewer discrepancies, resulting in an overall productive workplace.

We have a dedicated gaming zone where our employees can play table tennis or badminton to relieve stress and rejuvenate. For mindfulness, they can play a game of chess or board games. This helps employees in team bonding and improving interpersonal relationships.

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Health and Well Being

As it is said, a healthy mind resides in a healthy body. We, at Ably Soft, genuinely care about the physical and mental well-being of our employees and are committed to keeping them healthy and fit. We regularly organize health screenings, COVID vaccination drives, dental checkups, menstrual health sessions, and other wellness activities for our employees.

With our strong commitment to equality in the workplace, we offer maternity and paternity leaves. We are committed to support working parents and offer flexible leave policies for recovery.

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Work Environment - Ably Soft, provide an inspiring environment
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Work Environment - Ably Soft, provide an inspiring environment 1
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Work Environment - Ably Soft, provide an inspiring environment 2
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Work Environment - Ably Soft, provide an inspiring environment 3
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Work Environment - Ably Soft, provide an inspiring environment 4

Work Environment

We, at Ably Soft, provide an inspiring environment, unceasing growth opportunities, and work-life balance. We strongly believe that we can achieve business efficiency only through our people and their expertise in cutting-edge technologies.

Furthermore, we strive to offer not just a job but a new career avenue that is connected to our business in a way that our employees develop their full potential while maximizing the company's growth. We combine the unique strengths of all kinds of innovators to create an environment where everyone can thrive, grow, and make an impact.

Grow your career

If you are innovative and creative, then we have the perfect ecosystem to let you flourish.

Associate: Business Analyst (Sales)

Let’s Grow Together!

Ably Soft is a leading tech company that inspires startups, SMBs and enterprises to adopt technologies, innovate with trends and stay ahead in the digital economy. With a focus on custom development, digital marketing and consultancy services, the company leads the eCommerce industry, offering 10+ turnkey multi-vendor marketplace solutions.

Our highly scalable flagship products, including Yo!Kart, Yo!Coach, Yo!Rent, Growcer and Yo!Yumm, have empowered 5500+ global businesses across 100+ countries. Ably Soft is an ideal place to shape your skills, improve your expertise and cultivate a rewarding career with diverse learning and hands-on experience.

Position & Role Summary

The role requires an person to support the sales team in lead qualification, client communication, follow-ups, and demo presentations for eCommerce and web solutions. The role involves nurturing potential clients, handling initial queries, maintaining accurate CRM records, and collaborating with senior team members to ensure effective lead management and customer engagement.

Job Description / Primary Key Result Areas (KRAs)

  • Lead Qualification and Initial Engagement
    • Objective: Assist the Sales Team by qualifying incoming leads based on predefined criteria.
    • Key Activities:
      • Analyze and make relevant notes w.r.t source of the lead, prospects persona/profile, options to establish a connection with the prospect.
      • Conduct initial contact with leads via email/phone/whatsapp/skype/Social Networking platforms etc and record relevant notes in our CRM.
      • Collect and record essential information from leads to determine relevancy and potential of the lead.
      • Qualified leads will be transferred to the core sales team members for further action.
    • Success Metrics:
      • Number of leads successfully qualified/engaged and passed on to the concerned sales team member.
      • Accuracy and relevancy of the data recorded in our CRM.
  • Follow-Ups and Communication
    • Objective: Maintain communication with potential clients to nurture relationships until the lead has been marked lost or won.
    • Key Activities:
      • Conduct timely follow-ups with leads who are not responding and may require additional information
      • Keep detailed records of follow-up interactions and client needs via CRM.
    • Success Metrics:
      • Consistency and timeliness of follow-ups.
      • Lead conversion rate (from silent leads to active ones)
  • Demo Presentations
    • Objective: Assist in delivering demo presentations to potential clients as part of the lead nurturing process.
    • Key Activities:
      • Learn our ready eCommerce solutions thoroughly.
      • Prepare and deliver demo presentations to our prospects/clients/inhouse team members.
      • Address general (HOW TOs) queries during and after the demo to facilitate a smooth handover to core sales members.
    • Success Metrics:
      • Number of demos successfully conducted
      • Quality and effectiveness of demo presentations as measured by feedback from the prospects and the leads won after the demo.
  • General Query Handling
    • Objective: Serve as the initial point of contact for general inquiries from potential clients.
    • Key Activities:
      • Respond to basic queries regarding products, services, or processes.
      • Direct more complex inquiries to the appropriate core sales team members.
    • Success Metrics:
      • Response time to general inquiries.
      • Satisfaction rate of leads based on query resolution.
  • Collaboration and Support
    • Objective: Work closely with the Sales Team to ensure seamless support and leads handling/nurturing.
    • Key Activities:
      • Collaborate with senior sales team members and provide the required support as may be required wrt to Leads Analysis, Prospects Profiling, Leads Handling, CRM Management and Data Analysis, competition analysis.
      • Provide timely and accurate updates to the Sales Team regarding lead status and feedback.
    • Success Metrics:
      • Self Initiative, Proactiveness and Quality of support provided to senior sales members.
      • Team feedback on collaboration and support effectiveness.

Candidate Profile (Skills Required)

  • Candidate should have worked on same or similar profile in a web/mobile solutions development company.
  • Candidate should have an experience in writing Proposals/RFPs/RFIs and presentations, pre-sales business documents.
  • Candidate should have excellent communication/presentation skills.
  • Should be having experience of coordinating with different Teams leaders to prepare complete proposals and tracking the inputs.
  • Strong team player and a positive attitude.
  • Proven analytical skills and strategic thinking.
  • Dependability – Meets schedules consistently including deadlines and project requirements.
  • Keep updated about the latest updates in the web, ecommerce and mobile commerce industry.

Required Experience & Qualifications

  • Industry Preference: IT-Software, Software Services, SaaS, or E-commerce.
  • Experience: 0 to 1years
  • Educational Background: Bachelor’s Degree in Computer Applications, Business Administration, Marketing, Commerce, or a related field.
  • Alternative Qualifications: A diploma in Sales, Marketing, or Business Management may also be considered, especially if accompanied by relevant internships or work experience.
Business Analyst(Sales)

Let’s Grow Together!

Ably Soft is a leading tech company that inspires startups, SMBs and enterprises to adopt technologies, innovate with trends and stay ahead in the digital economy. With a focus on custom development, digital marketing and consultancy services, the company leads the eCommerce industry, offering 10+ turnkey multi-vendor marketplace solutions.

Our highly scalable flagship products, including Yo!Kart, Yo!Coach, Yo!Rent, Growcer and Yo!Yumm, have empowered 5500+ global businesses across 100+ countries. Ably Soft is an ideal place to shape your skills, improve your expertise and cultivate a rewarding career with diverse learning and hands-on experience.

Position & Role Summary

The role requires a person responsible for lead qualification, client communication, requirement gathering, proposal documentation, and supporting the sales cycle for web/mobile and eCommerce solutions. The role involves coordinating with internal teams, delivering product demos, maintaining CRM updates, and ensuring strong client engagement to drive business growth and customer satisfaction.

Job Description / Primary Key Result Areas (KRAs)

  • Lead Qualification and Initial engagement
    • Analyze and make relevant notes w.r.t source of the lead, prospects persona/profile, options to establish a connection with the prospect.
    • Conduct initial contact with leads via email/phone/whatsapp/skype/Social Networking platforms etc and record relevant notes in our CRM.
    • Collect and record essential information from leads to determine relevancy and potential of the lead.
    • Qualified leads will be transferred to the core sales team members for further action.
  • Deliver product demos within the team and to the prospects/clients
  • Handle assigned leads
    • Calls and Follow ups with the clients.
    • Custom Requirements Understanding/Gathering.
    • Assist Seniors Team members in leads handling.
    • Handle the assigned leads under the guidance of seniors.
  • Ensure superior customer satisfaction before and after project delivery
  • Participate in conversation between post-sales department and client
  • Documentation - BRD, HRD, WBS, Proposals, Estimation Sheet etc as may be required
  • Share feedback and suggestions:
    • Give suggestions to improve products and share clients’ feedback with the product development, marketing team and other analysts.
    • Process Gaps Identification - Any changes we can do in our process, to convert the leads better.
  • Quality of Work – Apply job knowledge effectively and thoroughly.
  • Demonstrate reliability and accuracy in work performance.
  • Meet the assigned targets (10X of the gross salary/CTC).
  • Reporting and Leads Management.
    • Share your work report with sufficient details and support documents.
    • Maintain HubSpot (CRM) on daily basis with sufficient details like MOMs/Internal Notes/Observations/Suggestions/Reasons for the leads lost and other relevant inputs.
    • Number of Leads Handled, Won, Lost with reasons for leads lost.
    • Maintain Leads status, notes, progress updates etc in the CRM as per the CRM.

Candidate Profile (Skills Required)

  • Candidate should have worked on same or similar profile in a web/mobile solutions development company.
  • Candidate should have an experience in writing Proposals/RFPs/RFIs and presentations, pre-sales business documents.
  • Candidate should have excellent communication/presentation skills.
  • Should be having experience of coordinating with different Teams leaders to prepare complete proposals and tracking the inputs.
  • Strong team player and a positive attitude.
  • Proven analytical skills and strategic thinking.
  • Dependability – Meets schedules consistently including deadlines and project requirements.
  • Keep updated about the latest updates in the web, ecommerce and mobile commerce industry.

Required Experience & Qualifications

  • Industry Preference: IT-Software, Software Services, SaaS, or E-commerce.
  • Experience: 1 to 3.5 years
  • Educational Background: Bachelor’s Degree Qualifications: B. Tech, BCA, B. Sc (IT), M. Tech, MCA or M. Sc (IT), MBA candidates will be preferred. Foreign Language will be considered as Alternative Qualifications: A diploma in Sales, Marketing, or Business Management may also be considered, especially if accompanied by relevant internships or work experience.
Associate: Content Writer

Let’s Grow Together!

Ably Soft is a leading tech company that inspires startups, SMBs and enterprises to adopt technologies, innovate with trends and stay ahead in the digital economy. With a focus on custom development, digital marketing and consultancy services, the company leads the eCommerce industry, offering 10+ turnkey multi-vendor marketplace solutions.

Our highly scalable flagship products, including Yo!Kart, Yo!Coach, Yo!Rent, Growcer and Yo!Yumm, have empowered 5500+ global businesses across 100+ countries. Ably Soft is an ideal place to shape your skills, improve your expertise and cultivate a rewarding career with diverse learning and hands-on experience.

Position & Role Summary

This position requires a candidate capable of creating high-quality, original content with zero tolerance for plagiarism across blogs, whitepapers, reports, and marketing pages, specifically for products and Software Development Services. The content must consistently meet company standards and align with overall product and business growth objectives. The role involves working closely with a team of skilled writers, as well as collaborating with the Marketing team, designers, developers, and business analysts to gather insights and craft content that is both informative and engaging for the target audience.

In addition, the candidate will be responsible for refining and enhancing AI-generated content to ensure accuracy, originality, clarity, and alignment with the brand voice and messaging standards. The ideal candidate should possess strong analytical skills to evaluate and simplify complex information, along with a natural ability and enthusiasm for making difficult concepts easy to understand.

Job Description / Primary Key Result Areas (KRAs)

  • Proactively enhance skills and efficiency through continuous learning in marketing and technical domains.
  • Conduct online research and leverage courses to stay updated with industry trends.
  • Convert ideas into engaging, marketing-focused content.
  • Create high-quality, original content across blogs, marketing pages, case studies, video scripts, mailers, presentations, and white papers.
  • Ensure all content aligns with company standards, guidelines, and product growth objectives.
  • Apply strong marketing fundamentals while developing content.
  • Maintain ZERO plagiarism across all deliverables.
  • Refine and enhance AI-generated content to ensure quality, accuracy, and brand alignment.
  • Share knowledge and learnings with team members to support collective growth.
  • Proofread and edit content from SEO team, fellow writers, and other stakeholders for clarity and consistency.

Candidate Profile (Skills Required)

  • Self-driven with the ability to effectively utilize creative and analytical thinking.
  • Strong time and priority management skills to consistently meet deadlines.
  • Eagerness to learn with a deep understanding of assigned subjects.
  • Excellent research skills, including gathering and analyzing information from multiple sources such as SMEs and project stakeholders.
  • Strong writing and editing skills with a superior command of English grammar and usage.
  • Ability to simplify complex and technical concepts into clear, easy-to-understand content.
  • Quick learner with the capability to grasp technical subjects and ask relevant, insightful questions.
  • Result-oriented with strong attention to detail.
  • Effective team player with a positive and collaborative attitude.
  • Maintains professionalism, discretion, and confidentiality at all times.

Required Experience & Qualifications

  • Industry Preference: IT-Software, Software Services, SaaS, or E-commerce.
  • Tools: Proficiency in Google Suite (Docs, Sheets, Slides); familiarity with SEO tools and content optimization platforms is a plus.
  • Experience: 6 months to 1 year of experience in content writing, digital marketing content, or copywriting.
  • Educational Background: Degree or relevant knowledge in fields such as Mass Communication, Marketing, Business Administration, or related disciplines; preferred qualifications include MBA, B.A. (Journalism/Mass Communication), BBA, or similar.
  • Additional Advantage: Understanding of SEO and content marketing strategies, along with familiarity with tools like Google Analytics. Knowledge of foreign languages will be considered a plus point.
Content Writer

Let’s Grow Together!

Ably Soft is a leading tech company that inspires startups, SMBs and enterprises to adopt technologies, innovate with trends and stay ahead in the digital economy. With a focus on custom development, digital marketing and consultancy services, the company leads the eCommerce industry, offering 10+ turnkey multi-vendor marketplace solutions.

Our highly scalable flagship products, including Yo!Kart, Yo!Coach, Yo!Rent, Growcer and Yo!Yumm, have empowered 5500+ global businesses across 100+ countries. Ably Soft is an ideal place to shape your skills, improve your expertise and cultivate a rewarding career with diverse learning and hands-on experience.

Position & Role Summary

This position requires an experienced Content Writer (Executive level) with 2-3 years of experience in creating high-quality, original content across blogs, whitepapers, reports, marketing pages, and other digital assets, primarily for products and Software Development Services. The candidate is expected to take ownership of content quality and consistency, ensuring all deliverables align with company standards, brand voice, and overall product and business growth objectives.

In this role, you will collaborate closely with cross-functional teams including Marketing, design, development, and business analysts to gather insights and translate them into impactful, audience-focused content. You will also be responsible for refining and enhancing AI-generated content to maintain accuracy, originality, clarity, and strategic relevance.s an experienced professional, you should demonstrate strong analytical and research capabilities, the ability to understand complex technical and business concepts, and translate them into clear, engaging, and conversion-driven content. A proactive mindset, attention to detail, and the ability to mentor or guide junior writers while managing multiple projects efficiently will be key to success in this role.

Job Description / Key Result Areas (KRAs)

  • Continuously enhance skills and efficiency by staying updated with evolving marketing trends, content strategies, and industry best practices.
  • Conduct in-depth research to build a strong understanding of products, target audience, and competitive landscape.
  • Create high-quality, original, and conversion-driven content across blogs, landing pages, case studies, email campaigns, video scripts, presentations, and whitepapers.
  • Ensure all content aligns with brand voice, company guidelines, and product growth objectives.
  • Apply strong marketing fundamentals, storytelling, and SEO best practices to maximize content performance.
  • Maintain ZERO plagiarism and ensure originality, accuracy, and credibility across all deliverables.
  • Take ownership of content projects, managing timelines and delivering within deadlines.
  • Collaborate effectively with Marketing, SEO, design, and product teams to create impactful content.
  • Review, proofread, and edit content from junior writers and cross-functional teams to ensure consistency and quality.
  • Mentor and guide junior writers by sharing knowledge, feedback, and best practices.
  • Analyze content performance (using tools like Google Analytics/Search Console) and optimize content strategies accordingly.

Candidate Profile (Skills Required)

  • Strong writing, editing, and proofreading skills with excellent command of English grammar and style.
  • Ability to create clear, engaging, and conversion-focused marketing content.
  • Solid understanding of content marketing principles and audience targeting.
  • Proficiency in simplifying complex technical or business concepts into easy-to-understand content.
  • Strong research and analytical skills to gather insights from multiple sources.
  • Good understanding of SEO fundamentals, keyword usage, and content optimization.
  • Ability to maintain brand voice and consistency across different content formats.
  • Experience in working on diverse content types such as blogs, landing pages, case studies, and email campaigns.
  • Familiarity with AI tools and ability to refine and enhance AI-generated content.
  • Strong time management and organizational skills to handle multiple projects and deadlines.
  • Effective collaboration and communication skills to work with cross-functional teams.
  • Detail-oriented with a focus on quality, accuracy, and ZERO plagiarism.
  • Proactive mindset with a willingness to learn and adapt to new tools, trends, and content formats.
  • Ability to mentor and support junior content team members by providing guidance, feedback, and quality checks.

Required Experience & Qualifications

  • Industry Preference => IT-Software / Software Services / E-commerce
  • Tools => Proficiency in Google Suite (Docs, Sheets, Slides); working knowledge of SEO tools (e.g., keyword research, content optimization platforms) preferred
  • Experience => 2–3 years of experience in content writing, digital marketing content, or copywriting, with hands-on experience in SEO-driven content and handling multiple content formats independently
  • Educational Background => Degree or relevant knowledge in Mass Communication, Marketing, Business Administration, or related fields; preferred qualifications include MBA, B.A. (Journalism/Mass Communication), BBA, or similar
  • Additional Advantage => Strong understanding of SEO and content marketing strategies, familiarity with tools like Google Analytics, and ability to interpret basic content performance metrics; knowledge of foreign languages will be considered a plus point
Marketing Analyst (UI/UX)

Let’s Grow Together!

Ably Soft is a leading tech company that inspires startups, SMBs and enterprises to adopt technologies, innovate with trends and stay ahead in the digital economy. With a focus on custom development, digital marketing and consultancy services, the company leads the eCommerce industry, offering 10+ turnkey multi-vendor marketplace solutions.

Our highly scalable flagship products, including Yo!Kart, Yo!Coach, Yo!Rent, Growcer and Yo!Yumm, have empowered 5500+ global businesses across 100+ countries. Ably Soft is an ideal place to shape your skills, improve your expertise and cultivate a rewarding career with diverse learning and hands-on experience.

Position & Role Summary

This position requires a candidate who is responsible for researching, planning, and optimizing digital marketing assets with a strong focus on user experience, customer journey, and conversion improvement. The role is responsible for planning, executing, and optimizing digital marketing initiatives to drive brand awareness, user engagement, and lead generation. It involves managing website content and marketing assets, developing high-converting landing pages, coordinating with design and content teams, and enhancing the user experience through data-driven recommendations. The position also focuses on analyzing campaign performance, website traffic, customer behavior, and market trends to identify opportunities for growth and conversion optimization. By leveraging research, analytics, and competitive insights, the role supports strategic decision-making, improves marketing effectiveness, and contributes to business growth through continuous optimization of digital channels and marketing activities.

Job Description / Primary Key Result Areas (KRAs)

Improve website conversion rates, user experience, and lead generation by optimizing UI/UX across company websites and landing pages.

  • Conversion Rate Optimization (CRO)
    • Conduct regular CRO audits across all websites and landing pages.
    • Identify friction points in user journeys using analytics and heatmap tools.
    • Recommend and implement UI/UX improvements to increase conversions.
    • Design and execute A/B tests for CTAs, forms, layouts, navigation, and page elements.
    • Monitor conversion metrics and continuously optimize performance.
  • UI/UX Design & User Experience
    • Improve website usability and accessibility.
    • Create wireframes, user flows, and high-fidelity mockups.
    • Optimize navigation, information architecture, and page layouts.
    • Ensure consistent design language across all digital assets.
    • Enhance mobile responsiveness and cross-device experience.
  • Landing Page Optimization
    • Design high-converting landing pages for SEO and PPC campaigns.
    • Improve CTA visibility, trust elements, page hierarchy, and messaging placement.
    • Optimize lead forms to reduce abandonment.
    • Create reusable landing page templates.
  • User Research & Analytics
    • Analyze user behavior using tools such as GA4, Hotjar, or similar platforms.
    • Review session recordings, heatmaps, and scroll-depth reports.
    • Conduct competitor UX benchmarking.
    • Present actionable insights to marketing and product teams.
  • Collaboration
    • Work closely with Marketing, SEO, PPC, Content, Development, and Product teams.
    • Coordinate implementation with developers.
    • Ensure UI consistency across all product websites.
  • Performance Reporting
    • Track KPIs including:
      • Website Conversion Rate
      • Lead Conversion Rate
      • Form Completion Rate
      • Bounce Rate
      • Engagement Time
      • CTA Click-through Rate
      • Landing Page Performance
    • Prepare monthly CRO reports with recommendations and ROI.

Candidate Profile (Skills Required)

Quick Learning Ability || Research & Analysis || Technical Aptitude || Inquisitive Nature || Writing Skills || English Language Proficiency || Communication Skills || Documentation Skills/Management || Team Collaboration || Confidentiality || Attention to Detail || Organizational Skills || Technical Tools

Required Experience & Qualifications

  • Industry Preference => IT-Software / Software Services / E-commerce
  • Tools => Proficiency in Google Suite (Docs, Sheets, Slides) is mandatory.
  • Experience => 1-3 years
  • Educational Background => Degree or knowledge in a specialized field
Associate Analyst: Processes/Performance/Growth

Let’s Grow Together!

Ably Soft is a leading tech company that inspires startups, SMBs and enterprises to adopt technologies, innovate with trends and stay ahead in the digital economy. With a focus on custom development, digital marketing and consultancy services, the company leads the eCommerce industry, offering 10+ turnkey multi-vendor marketplace solutions.

Our highly scalable flagship products, including Yo!Kart, Yo!Coach, Yo!Rent, Growcer and Yo!Yumm, have empowered 5500+ global businesses across 100+ countries. Ably Soft is an ideal place to shape your skills, improve your expertise and cultivate a rewarding career with diverse learning and hands-on experience.

Position & Role Summary

This role involves Processes, Research and Analysis, Documentation, Automation and Optimization. The candidate will be responsible for understanding the functioning of the Projects Delivery, Account Management, Tech and Sales Department and ensure that these departments are performing in a process-driven manner, and we are continuously improving and sustaining the performance benchmarks.

Job Description / Primary Key Result Areas (KRAs)

  • Quantitative Analysis
    • Collecting and interpreting data in order to generate daily/ weekly/ monthly quantitative reports.
    • Present the findings and observations to senior management and share alerts as and when required.
    • Defining new data collection and analyzing processes.
  • Resource Management
    • Preparing Occupancy reports/Feedback generation/Performance Reports for various departments sharing observations/suggestions and conducting presentations with senior management in order to optimize the occupancy and performance of different teams in the department.
    • Regularly monitoring the Development, Design, and Account Management team's time posting by verifying the actual time spent with that of booked hours in commercial and in-house projects.
      **Any one team will be associated.
    • Forecasting the available resources with the supporting data/reports and raising timely alerts with senior management and HRs accordingly.
  • Process and Performance Analysis:
    • Conducting process audits and maturity assessments against the process activities to highlight areas of improvement or concerns.
    • Identifying issues and risks in the process implementation and undertaking appropriate response measures.
    • Identifying the improvement areas and collaborating with the concerned seniors to draft the action plan as per the organizational objectives.
    • Work with the concerned team members to ensure the action plan is being executed as per the agreed timelines.
    • Sharing feedback forms with the clients and sharing the client's feedback with the internal team so as to focus and work on areas of improvement.

Job Description / Secondary Key Result Areas (KRAs)

  • ROI Analysis, Ensuring Monthly calls are being conducted and Formal Sign-offs are secured
    • Ensuring that the Finance Team is reviewing the Project Estimates, Billing Terms, Estimated ROI, etc before the project execution starts. Raise alerts as and when required.
    • Ensuring that monthly client calls are being conducted by the CEO’s Team with all the regular/repeat clients.
    • Ensuring that the formal sign-off letters and the feedback are secured from the clients timely.
    • Reviewing the onboarding of new joiners and analysing the gaps and raising the alert to the management.
    • Preparing the reports for different products and time spent for the same.

Candidate Profile (Skills Required)

Quick Learning Ability || Research & Analysis || Technical Aptitude || Inquisitive Nature || Writing & Editing Skills || English Language Proficiency || Communication Skills || Documentation Skills/Management || Team Collaboration || Confidentiality || Attention to Detail || Organizational Skills || Technical Tools || Video Production

Required Experience & Qualifications

  • Industry Preference => IT-Software / Software Services / E-commerce
  • Tools => Proficiency in Google Suite (Docs, Sheets, Slides) is mandatory.
  • Experience => Freshers to 1 year of experience in technical writing or documentation editing.
  • Educational Background => Degree or knowledge in a specialized field such as Information Technology or Computer Science.
  • Additional Advantage => Familiarity with Camtasia, SnagIt, Canva, Figma, and graphic design tools is a plus.
Front Office & Housekeeping Supervisor

About the Role

The Receptionist cum Housekeeping Supervisor is responsible for managing front desk operations while ensuring the cleanliness, hygiene, and upkeep of the office premises. This role requires strong organizational skills, customer-facing professionalism, and the ability to supervise housekeeping staff to maintain a safe and pleasant work environment.

Key Responsibilities

Front Office Management

  • Serve as the first point of contact for all visitors, clients, and vendors, ensuring a professional and welcoming experience.
  • Manage incoming calls, emails, and inquiries, directing them to the appropriate departments.
  • Maintain visitor records, gate passes, and ensure adherence to security protocols.
  • Coordinate meeting room bookings and ensure readiness (cleanliness, stationery, refreshments).
  • Handle courier, dispatch, and mail management efficiently.
  • Support day-to-day administrative functions, including documentation and coordination.

Housekeeping & Facility Supervision

  • Supervise housekeeping staff and ensure execution of daily, weekly, and periodic cleaning schedules.
  • Maintain high standards of cleanliness across office areas, including workstations, cabins, meeting rooms, restrooms, pantry, and common areas.
  • Conduct routine inspections and implement corrective actions where required.
  • Manage inventory of cleaning materials, pantry supplies, and consumables.
  • Coordinate deep cleaning, sanitization, pest control, and waste management activities.
  • Ensure hygiene standards are consistently maintained in line with company expectations.

Compliance & Workplace Experience

  • Ensure adherence to workplace hygiene, safety, and administrative policies.
  • Address employee concerns related to cleanliness and facilities in a timely manner.
  • Maintain records and reports related to housekeeping schedules, inventory, and vendor services.
  • Contribute to creating a positive and professional office environment.

Candidate Profile

Qualifications

  • Graduate in any discipline (Hospitality or Administration preferred)

Experience

  • 2–5 years of relevant experience in front office and/or housekeeping supervision.
  • Experience in an IT company or a corporate office environment will be preferred.

Key Skills & Competencies

  • Professional communication and interpersonal skills.
  • Strong sense of ownership and accountability.
  • Attention to detail with high hygiene and cleanliness standards.
  • Ability to multitask and manage both operational and supervisory responsibilities.
  • Basic computer proficiency (MS Office, email communication).
  • Team handling and coordination abilities.

Key Performance Indicators (KPIs)

  • Visitor experience and front desk responsiveness.
  • Cleanliness audit scores and facility upkeep standards.
  • Efficiency in housekeeping operations and supervision.
  • Inventory control and cost management.
  • Employee satisfaction related to the workplace environment.

Why Join AblySoft

  • Opportunity to work in a structured and growth-oriented IT environment.
  • Exposure to professional corporate operations and facility management standards.
  • Stable role with clear responsibilities and performance metrics.